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Home / Configuration Reference / Section: Service Requests / Service Request Types

Service Request Types

Page Type: Table with Collapsible Filters section (URL: https://dad3.ndrn.org/admin/admindisplayadvservicereqtypes)

Service Request Types are used to specify the type of service being provided to an individual. The federal mappings for this field are used in PPR reports as follows:

Mapped Service Request TypeDefinitionUse in PPRs Reports
Case Service (Individual Advocacy Service/Self Advocacy)Cases for individual clientsAll P&A funding sources
Case Service (Individual Investigation)Investigations pertaining to a single individualPADD, PAAT, PATBI, PAIMI Only
Non-Case Service (I&R)Information and Referral servicesAll P&A funding sources
Non-Case Service (Not I&R/TA)For internal useNot in PPR reports
Non-Case Service (Technical Assistance)TA services to non-clientsPADD, PAAT, PATBI, PAVA, PAIMI Only

Refer to instuctions for indivdual PPRs for definitions of each service type.

Service Request Types admin page screenshot

Service Request Types Form

Basic Info Tab

Options: Closure of SRs With This Type Requires Supervisor Review, Is the Default Option, Labal Labels

Screenshot of Service Request Types Form Basic Info tab

Intervention Strategies Tab

Select the Intervention Stratgies for this SR Type.

Screenshot of Service Request Types Form Intervention Strategies tab

Reasons for Closing

Select the Reasons for Closing for this SR Type.

Screenshot of Service Request Types Form Reasons for Closing tab

Priorities & Objectives

Select the Priorities and Objectives for this SR Type.

Screenshot of Service Request Types Form Priorities & Objectives tab

Performance Measures

Select the Performance Measures for this SR Type.

Screenshot of Service Request Types Form Performance Measures tab

Local Data Fields

Select the Local Data Fields for this SR Type.

Screenshot of Service Request Types Form Local Data Fields tab

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